How to Become a Better Public Speaker
Recovery allies can earn how to become better public speakers so they can promote their good work with maximum impact
How to Communicate in a Crisis
Learn how to effectively communicate in a crisis
Transferable Skills
This course helps you to identify transferable skills so you can add them to your resume or share them as part of the interview process with potential employers.
Common Workplace Challenges
Even the best workplaces face challenges. In this course, you’ll learn how to navigate some of the most common challenges from dealing with difficult people to overcoming your own mistakes.
Four Essential Customer Service Skills
A handful of customer service skills can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those skills are? Do you have them? In this course, we’ll uncover four essential customer service skills and give you many tips, food for thought, and resources for […]
What Are You Thinking? An Exploration of Thinking Styles
The Whole Brain? Model is a time tested framework to decode and harness the cognitive diversity of individuals, teams, and organizations.
Resolving Conflict
In this course, you’ll learn common sources of discord and some typical responses. You’ll also discover techniques to resolve conflict, address anger, and stop abusive behavior.
Creating a Culture of Change: Motivational Interviewing in Recovery Housing
Explore Motivational Interviewing (MI) and how it can support change in your recovery house. Students will recognize the spirit of MI and its core elements and strategies, be able to identify basic skills they can adopt, and know where to find more resources for continued learning.
Trauma-Informed Care in Rural Recovery Residences
This course provides an overview of trauma-informed care and how trauma can impact a person. By implementing trauma-informed care in your rural recovery house setting, you can help residents better manage their outcomes and build recovery capital.
The Science of Effective Listening
This course covers best practices for improving listening skills.